Formulate
an achievable plan from a sensible strategy,
and execute it.
In a century of doing business, if we've learned anything, it's that every product presents a unique challenge and opportunity. No two stories are identical, and there are always lessons to be learned from past triumphs and failures. Our experience has taught us how to formulate achievable plans and construct sensible strategies. It has also shown us that while planning is essential, rigidity must yield to flexibility in the world of consumer products.
Economic conditions and the competitive landscape are constantly shifting, and local seasonalities and cultural differences vary widely. We take pride in our ability to anticipate change, pivot quickly, and execute with precision. A strong strategic plan gets you in the game—but the W.I.N. comes from knowing What’s Important Now.
Sales Representation
Brand Incubation
Building a brand is like building a house—without a solid foundation, it won’t hold. Before launching ads and campaigns, we help you define the problem you're solving, identify your audience, and shape a message that converts interest into action. True brand incubation requires hands-on experience with the ups and downs of growth, and that's exactly what we bring.
Clicks 2 Bricks
Online sales are convenient, but they only represent 20% of total retail purchases. If you’re relying solely on ecommerce, you’re leaving the majority of your market untapped. We help brands build additional revenue streams by expanding from digital platforms into physical retail, connecting online momentum with in-store results.
Key Account & Category Targeting
Everyone wants shelf space at Costco—but few brands are prepared for what it takes. We understand Costco’s domestic and international requirements, from profit margins and packaging to pallet configuration and in-store execution. With direct experience navigating this complex channel, we help your brand break through.
Morgan & Sampson USA’s Wave Distribution division has partnered with Club Stores since 2009, delivering fully integrated support tailored to this unique retail channel. With deep expertise across forecasting, warehousing, marketing, and analytics, both domestically and internationally, we understand the operational standards and strategic nuances that drive Club Store success.
Adhering to strict Club Store guidelines, Wave Distribution provides a complete turnkey solution for manufacturers not selling direct. From display pallet builds to full-scale retail execution, we ensure your products are presentation-ready and performance-driven.
Wave Distribution – The Turnkey Club Store Solution
Independent pharmacies serviced by major industry wholesalers play a significant role in U.S. drugstore sales. There are approximately 20,000 independent pharmacies nationwide, which is roughly equal in number to CVS, Rite Aid, and Walgreens combined. This sector is a powerful and often under-recognized force.
These independent stores average more than $3 million in annual sales, contributing to a combined $70 billion in total revenue. That’s nearly 35% of all retail pharmacy sales in the U.S.
Morgan & Sampson’s Drug Wholesale Team Provides
Direct headquarter engagement with drug wholesalers
National coverage of all pharmacy buying groups
Experienced, professional wholesale group managers
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Fortune 500 company and the largest drug wholesaler in the U.S.
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Buying offices in Richmond, VA and Irving, TX
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Business includes pharmaceuticals, OTC/HBC, and medical products
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31 distribution centers servicing national accounts, regional chains, hospitals, and independents, including:
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Walmart, Costco, CVS, Rite Aid
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Front Edge Plan-O-Gram – 5,400 stores
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Value-Rite – 3,700 stores
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Health Mart – 4,500 stores
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One of the largest drug wholesalers in the world
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Supports daily logistics and inventory for over 33,000 pharmacies
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Operations span the U.S., U.K., and Puerto Rico
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Customers include independent and chain pharmacies, such as:
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Kroger, Sam’s Club, CVS
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Leader Stores
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Private Label – 1,000 stores
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Medicine Shoppe / Medicap – 1,100 stores
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Hamacher Resource Group
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Leading U.S. drug wholesaler with global reach
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26 U.S. distribution centers and 9 in Canada
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Four specialty distribution centers across the U.S.
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Programs and customers include:
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Walgreens
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HBC Source Program
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HBC Source Pharmacy Mailing Program
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Retail Edge Promotional Book
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Good Neighbor Pharmacy Circular – 2,700 stores
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Space Manager Plan-O-Gram
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Today’s Home Healthcare Program
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National Drug Wholesale Program Management
Warehousing / Distribution / 3PL
Strategically located 13.9 miles from the Port of Long Beach
Our Cypress, California headquarters includes 28,000 square feet of warehouse space, featuring a limited controlled-temperature area for goods that require specialized storage.
We offer a wide range of logistics and fulfillment services, including container, truckload, LTL, and small package carrier shipping and receiving. Additional capabilities include pick and pack, repack and assembly, cross-docking, and both long- and short-term storage, whether floor-stacked or racked.
Our facility also provides computer-supported inventory management with cycle counts and real-time tracking, along with the flexibility to accommodate a variety of special requirements.
Effective, efficient, and
intelligent web-based
data management
and reporting
IT / EDI Compliance / Data Analytics
Since 1986, Morgan & Sampson has been at the forefront of IT innovation, becoming one of the first brokers to invest in advanced technology. Our systems are continuously updated to meet evolving industry standards. When your retail partners require EDI capability, we ensure seamless integration.
Our dedicated IT staff prioritizes accuracy, efficiency, and system stability to facilitate communication between manufacturers and customers. We provide flexible and powerful EDI compliance with all major retail partners, including those using modern cloud-based platforms. With 24/7 access and direct EDI integrations already in place, our system allows you to manage orders and data directly from your existing ERP.
From a single, easy-to-use web dashboard, you can control all key transactions—orders, shipments, payments, and returns—while accessing real-time reporting and in-depth analytics.
Capabilities
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24/7 “cloud” access
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Central control of procedures & reporting
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Sales & vendor information
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Link to vendor and retailer sites
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Management tools
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Compliant with all EDI systems
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Controlled access for key people
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Vendor access available
Data Analytics
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Secure and extensive data-mining
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Customized report generation and global
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linking of sources
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Sales projections v. actuals
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Promo events cost projections v. actuals
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Slotting & shelf management
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Call and sales reporting
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Deduction Tracking, etc.
Marketing / POP / Packaging
Morgan & Sampson’s in-house design team is available to provide our clients with graphic design and copywriting support when needed to enhance marketing and advertising efforts. Our value added services include package design, advertising, product displays, tradeshow booth design, collateral sales materials and many more. Our strategic relationships with display companies and pick and pack logistics providers enable easy handling of complex international Costco placements.
Customer Service / Administrative Support
Our support staff is composed of knowledgeable, courteous professionals who maintain strong relationships with our customers and clients. Each team member is well-trained and experienced, with deep knowledge of our manufacturers, products, and accounts. Daily communication with our corporate headquarters ensures timely and accurate data delivery.
Real people with experience, knowledge, courtesy, and availability
In addition to IT, EDI compliance, and data analytics, we provide the following support:
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Detailed assistance with order entry, shipments, order tracking, invoicing, returns, pricing discrepancies, special promotions, and all other aspects of order fulfillment
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Immediate communication of out-of-stocks to help avoid chargebacks
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Chargeback and trade spend reconciliation
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New item setup in customer portals
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TPR and ad program setup in customer portals
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Forecast management in coordination with sales reps
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Troubleshooting and rapid response when the unexpected occurs