Customer Service

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You can expect the following from a knowledgeable & courteous customer service staff:
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• Well-trained and experienced personnel
  
• In-depth knowledge of manufacturers and customers
• Detailed information concerning order entry, shipments, order tracking,  invoicing, returns, pricing discrepancies, special promotions, and all other  facets of order placement and fulfillment
• Daily communication with our corporate headquarters to ensure accurate and current sales data
• IT staff committed to accuracy, efficiency, and stability to facilitate between manufacturers and customers when necessary
• Secure and extensive data-mining, customized report generation and global linking of sources
• Flexible, powerful EDI compliance with all customers

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